Privacy Policy
Last updated: January 2026
At LVGS, we value transparency, trust and doing things properly. This Privacy Policy explains how we collect, use and protect your personal data when you interact with us, visit our website, or use our services.
We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
LVGS provides business consultancy, marketing and virtual support services to businesses across the UK.
Data Controller: LVGS
Website: LVGS.co.uk
Email: hello@lvgs.co.uk
Phone: +44 7388 365620
What information we collect
We only collect information that is necessary to deliver our services effectively. This may include:
Your name
Business name
Email address
Phone number
Business information shared during enquiries, questionnaires or consultations
Billing and payment information
Any additional information you choose to share with us when working together
How we collect your information
We collect personal data when you:
Contact us via our website, email or social media
Complete an enquiry or onboarding questionnaire
Book or attend a consultation
Engage our services
Provide feedback or communicate with us during our work together
How we use your information
We use your personal data to:
Respond to enquiries and provide information about our services
Tailor our services to your business needs
Arrange and deliver consultations and agreed services
Manage payments, invoices and records
Communicate with you about your project or ongoing work
Request feedback to help us improve our services
We will never use your data in a way that is unfair, excessive or unrelated to our work with you.
Legal basis for processing
Under UK GDPR, we rely on the following lawful bases to process your data:
Contract: To deliver services you have requested or agreed to
Legitimate interests: To manage our business, respond to enquiries and improve our services
Legal obligation: To meet accounting or regulatory requirements
Consent: Where you have explicitly agreed to be contacted or to share specific information
Payments
Payments are processed securely. LVGS does not store full payment card details. Any billing information is used solely for invoicing, accounting and record-keeping purposes.
How we store and protect your data
We take data protection seriously and use appropriate technical and organisational measures to keep your information secure. This includes:
Secure systems and password-protected devices
Limited access to personal data
Only retaining information for as long as necessary
How long we keep your data
We retain personal data only for as long as needed to:
Provide our services
Meet legal or accounting requirements
Resolve any queries or disputes
When data is no longer required, it is securely deleted or anonymised.
Sharing your information
We do not sell, rent or trade your personal data.
Your information may only be shared with trusted third parties where necessary to:
Deliver agreed services
Process payments
Meet legal obligations
All third parties are required to respect the security of your data and treat it in accordance with the law.
Your rights
You have rights under UK GDPR, including the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where applicable
Object to or restrict processing
Request data portability
Withdraw consent at any time (where consent is the lawful basis)
To exercise any of these rights, please contact us at hello@lvgs.co.uk.
Cookies
Our website uses security cookies provided by Wix and Cloudflare. Our Cookies page explains what they do and how long they last. If you follow a link to Google Calendar, Facebook or Instagram, those services have their own privacy and cookie settings.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. Any updates will be published on this page.
Questions
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Email: hello@lvgs.co.uk
Phone: +44 7388 365620
Website contact form or social channels
We’re here to support you, clearly and transparently.